Towing Business as well as Dispatch Software Application Collaborate to Give the Ultimate Solution

Computer system innovation today has actually afforded towing companies numerous benefits in offering instantaneous reactions to clients with pricing, ETA's (approximated time of arrival), document keeping which also provides the tow company an advantage over their competitors still utilizing the paper copy pen & paper approach.

 

A good dispatch program will certainly have:

 

1. Mapping system to supply instructions, mileage for estimating.

2. Text straight to drivers - get those telephone calls out right now.

3. GPS keep track of system to inspect vehicle driver speeds, idle times, and also showing the tow vehicle driver's area.

4. Actual time look for the dispatchers so they know when, where, and also for how long a tow vehicle can get to the customer.

5. Assimilation with an accountancy software application.

 

Add networking as well as all computers can see at a glimpse the same details so no complication as to what chauffeur or what tow vehicle is out responding to a phone call. Gone is the day "allow me draw your billing as well as call you back" when a send off software application is in location.

 

Immediate response to concerns such as:

 

1. For how long did the telephone call take beginning to end up. The customer may need to know specifically what time the driver got here, how long did it take to hook up, what time did the towed vehicle arrive at its location.

2. That called the tow company, how much is the costs, invoice number, Purchase Order number, just how paid, and when paid.

3. Offer a published paper copy of information of the phone call as well as billing to quickly fax or email to the customer.

4. Accrual storage space rates getting rid of mathematical errors.

5. Days of lien sales so a vehicle that reaches its lien sale day can be processed right away.

 

A savvy tow company with an excellent dispatch software application becomes a leader and also not simply a "survivor" in the pulling market.